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Ulster Bank

Ulster Bank is the third largest commercial bank in Ireland with over 3,000 employees, 1.9 million customers and a balance sheet of over £20 billion. Founded in 1836, Ulster Bank is a subsidiary of UK headquartered Natwest, one of the top ten banks in the World.

Sector: Banking

Size: 3,000 employees

Corrata Achieved:

  • 5 million internet host scans per month across Ulster Bank’s mobile fleet

  • Over 100,000 mobile threats intercepted in the first year

One of Corrata’s key advantages is that, once installed, it works unobtrusively in the background keeping devices safe and compliant.

Tony Hamilton,
Technology Oversight

The Challenge

Digital transformation is critical for Ulster Bank. It supports the organization in improving both its services to customers and the efficiency of its internal operations. Mobile devices are a key enabler of the transformation which Ulster Bank is achieving. For employees, it’s about having the confidence that they can interact with colleagues and customers on digital channels. For branch operations, it’s about offering a digital experience for customers who visit Ulster Bank’s extensive network of retail outlets.

However, the greater use of mobile brings with it challenges: how to ensure the same levels of security and compliance on devices which are used outside the network perimeter. And also, how to enable this transformation in an environment where cost containment is a key issue for all banks.

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The Solution

Ulster Bank selected Corrata as the best solution to address these challenges. In particular, Ulster Bank was impressed by Corrata’s unique capability to detect and defend against malicious activity which is invisible to competing solution. Corrata has been deployed across both employee devices and customer facing tablets.

Today, Corrata protects both branch tablets and employee devices at Ulster Bank. It stops phishing attacks over all mobile channels including email, sms, messaging apps like WhatsApp and collaboration tools such as Zoom. Malware detected by Corrata is immediately disabled and reported to the InfoSec team for remediation. Access to malware download sites and other risky or non compliant categories of content is blocked. Finally, rules around acceptable usage can be enforced without impacting on employees’ ability to get the job done.

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Corrata delivers immediate measurable improvement in our security posture, compliance with acceptable use policies and control over mobile threats.

Ailish Galvin,
Head of Technology Oversight

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